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Privacy Policy

Last updated: December 16, 2025

1. Introduction

PastaFlora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI creative platform.

2. Information We Collect

We collect information you provide directly to us:

  • Account information (email, name, password)
  • Payment information (processed securely by Stripe)
  • Content you create or upload to the platform
  • Communications with us (support requests, feedback)

We automatically collect:

  • Usage data (features used, generation history)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. AI and Your Content

When you use our AI features, your prompts and generated content may be processed by third-party AI providers (such as Google). We do not use your content to train AI models without your explicit consent. Generated content is stored securely and associated with your account for your access.

5. Information Sharing

We may share your information with:

  • Service providers who assist in our operations (hosting, payment processing, analytics)
  • AI model providers to process your generation requests
  • Legal authorities when required by law
  • Business partners in the event of a merger or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@pastaflora.ai

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